Our, daily tours meeting point is in Lake Atitlan, Santa Cruz la Laguna, right at the only manin publick dock. Most tours start at 9:00am.
As you reach to Guatemala City Airport, a representative of Voltan Adventures will be waiting for you with, he will have a sign and your name on it .
Virtually everything! Hotels, most meals, all of the activities described in the itinerary pages, airport transfers in select cities, gratuities to hotel porters, restaurant staff and local guides. Voltan Adventures’s professional Tour Directors and local guides will be with you every step of the way, ensuring a worry free vacation.
Prices do not include air travel, country entry or departure fees, airport porter fees, visas, phones, valet, all items of a personal nature, food and beverages not on the regular menu and tips to the Voltan Adventures Tour Director, guides and Drivers. General fees and taxes are additional and listed separately beneath each tour’s price.
A well paced and unhurried itinerary is our goal, after all, you are on vacation! Touring days begin and end at reasonable hours and include frequent stops. While the occasional early morning departure is necessary, we do our best to ensure a leisurely vacation.
For instances that you decide to cancel your trip we will apply the following charges.
- 1 month prior to departure 100% refund, except hotels and other services such as flights which mostly we pay in advance.
- 15 days prior to departure: 50% refund. except hotels and other services such as flights which mostly we pay in advance.
- Any change or cancellation prior to departure between last 15 days we will charge 100% of the total fee agreed.
For payments, we normally require a deposit thru our online payment PayPal account.
Then final balance thru wire transfer and if the total cost of the service is less than $500 we require payment in cash at the day of the service.
We accept Visa or Master Card for payment at our office mainly with an additional 6% surcharge.